In this podcast, we dive into a transformative case study with CAPITAL Services, a leading credit card servicer. Once reliant on traditional waterfall methodologies, they sought a faster way to innovate and maintain a competitive edge. By adopting Scrum, they set out to deliver the best work and get real-time feedback on their progress.

Join our host, Jeff Lee, and special guests Danelle Beck and Heather McIntyre as they explore how system-level assessments and in-depth conversations with teams revealed a key insight: for Agile to succeed, the entire organization needed to embrace it. Tune in to hear how CAPITAL Services is making Agile work across the board and driving innovation faster than ever before.

Let us know your thoughts on this episode, and if you have any topics you’d like us to cover in the comments below! 

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